Ralph Painter, a civil engineer by training, has extensive experience as a management trainer in a wide range of public and private business sectors, including SMEs. He was head of training in the electricity supply industry, gaining a National Training Award for customer service training. Latterly he was Director of training for Grant Thornton where his business unit achieved Investor in People status. His training expertise includes leadership, managing change, organisational culture, performance management, team development, and customer care. In each area he brings high-level training skills, underpinned by his experience as a senior line manager.

Sara Jones is an experienced media trainer in the commercial, public and voluntary sectors. She has trained extensively across the UK and in Eastern Europe. Sara was originally a journalist before becoming a reporter and producer on several Radio 4 programmes including Woman's Hour, the Today programme and You and Yours. She is a published author with a book on environmental issues and is a contributor to the International Encyclopaedia of Radio.

Lloyd Bracey is a presenter, producer, reporter and trainer. He was editor of Meridian Tonight for four and a half years, responsible for a nightly news magazine programme and news bulletins. He left to spend a year producing a weekly political programme at Westminster. He continues to work as chief journalist trainer for ITV companies (Meridian, Anglia, HTV, Granada and Channel) and runs courses for ITN. He has recently been presenting rolling news programmes on the ITV News Channel and continues to train journalists and corporate clients.

Ruth Webster has over 14 years' experience working in training and development, mostly in the not-for-profit and public sector, where she has been the Head of Training and Development for one of the UK's largest national children's charities. During her career, she has been part of a number of mergers and several large-scale organisational and cultural change initiatives. Her areas of expertise are in management and personal development, performance management, diversity issues and competence-based recruitment assessment.  Ruth has set up and managed successsful internal coaching and mentoring programmes in two organisations and has herself worked as a personal mentor and coach to managers at senior and middle management levels. She is qualified to use Myers-Briggs Step 1 and 2, as well as FIRO-B, and Benchmarks (a 360 management tool designed by the Centre for Creative Leadership) and Skillscope (a 360 tool for non-managers).

Christopher Simon-Evans is an international management coach and consultant, with almost 20 years' experience of helping professional people to improve their communication and people skills, develop their careers and achieve their full potential. His early career was spent with Andersen Consulting (Accenture) in London and Société Generale in Paris. Prior to becoming a trainer and consultant, Christopher held the position of European Liaison Manager with Deloitte where he took a lead role in developing cross-cultural understanding and international teamwork among his European HR colleagues.