Effective sales techniques

Today's sales people need to understand what motivates customers - what they need and why.

What will be covered?

During this course participants will learn how to:
• analyse the psychology of the client
• set objectives
• prepare for bids
• maintain and build rapport with clients
• close the sale
• ensure repeat business.

Each phase of the sales cycle is analysed in detail and then theory is put into practice using recorded role play.

Please note that the content of all Freshwater Academy courses is tailored to the specific needs of the participants. The learning outcomes listed above are only a guide.

Who is this course for?

Anyone who wishes to improve or refresh their sales skills.