Effective negotiation skills

Good negotiation isn't about winning and losing. Imagine being such an accomplished negotiator that everyone involved leaves feeling satisfied.

What will be covered?

During this course participants will learn how to:
• set objectives
• research the other party's position
• plan the negotiation strategy
• use questions to best effect
• handle objections
• ensure a win/win outcome
• close the deal
• ensure repeat business.

This is an intensive course designed to give participants the ability to understand negotiation skills, learn the key skills of an effective negotiator and to put these skills into practice within an encouraging environment using video role-play and feedback.

Please note that the content of all Freshwater Academy courses is tailored to the specific needs of the participants. The learning outcomes listed above are only a guide.

Who is this course for?

Anyone who wishes to improve or refresh their negotiating skills.