Effective communication

An effective communicator is one who understands and is understood. This course will teach you the necessary skills.

What will be covered?

During this course participants will:
• review their communication style
• develop questioning skills
• improve their active listening
• learn how to participate successfully in meetings and
  negotiations
• learn how to give clear messages in difficult situations
• look at effective ways to handle objections
• explore different influencing techniques
• develop assertive non-verbal behaviour.

Please note that the content of all Freshwater Academy courses is tailored to the specific needs of the participants. The learning outcomes listed above are only a guide.

Who is this course for?

Anyone who feels they need to brush up their communication skills.