Assertiveness

Developing our own self esteem and assertiveness is the first step towards improving our relationships with others.

What will be covered?

During this course participants will:
• explore assertive, passive and aggressive behaviour
• assess their self confidence and self esteem
• look at assertive language and key techniques
• explore the impact of non-verbal behaviour
• learn how to structure a clear and positive message
  designed to sort out issues, confusion and problems
• analyse the way in which they deal with conflict.

Please note that the content of all Freshwater Academy courses is tailored to the specific needs of the participants. The learning outcomes listed above are only a guide.

Who is this course for?

Everyone who wishes to build and develop strong working relationships with others.